Privacy policy

🔐 Privacy Policy

Effective Date: 21st September 2022

TRDEFI LTD. ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website (https://trdefi.com).

📋 Information We Collect

When you visit our site or make a purchase, we may collect the following types of personal information:

  • Identity Data – Name, username, or similar identifier

  • Contact Data – Billing address, shipping address, email address, and phone number

  • Financial Data – Payment card details (processed securely via our payment provider; we do not store these details)

  • Transaction Data – Details about payments and purchases

  • Technical Data – IP address, browser type, time zone, device type, and usage data

We collect this data when you:

  • Place an order

  • Contact us via email or WhatsApp

  • Subscribe to our newsletter or marketing updates

  • Use or browse our website

💡 How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate with you (order updates, customer inquiries)

  • Improve our services and website

  • Comply with legal obligations

  • Send promotional emails (if you have opted in)

🔒 Data Security

We take appropriate security measures to protect your personal information. Our site is SSL encrypted, and we partner with trusted payment providers like Shopify Payments and PayPal for secure transactions.

💼 Sharing Your Information

We only share your information with third parties where necessary:

  • Service Providers: Shopify (our store platform), payment gateways, shipping carriers, and email marketing tools

  • Legal Authorities: If required to comply with applicable laws and regulations

We never sell or rent your personal data.

🌍 International Transfers

As our store operates on Shopify, your data may be transferred to servers located outside the UK or EU. Shopify complies with international data protection laws, including GDPR, and provides safeguards for such transfers.

✅ Your Rights (Under GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time (for marketing)

  • Object to processing or request data portability

To exercise these rights, contact us at info@trdefi.com.

🍪 Cookies

We use cookies to enhance your browsing experience, track website performance, and support marketing. You can manage cookie preferences via your browser settings.

📝 Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

📞 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

TRDEFI LTD.
🏢 Suite 419, Office 408, Screenworks
22 Highbury Grove, London, United Kingdom, N5 2ER
📧 info@trdefi.com
📱 +44 7501 584392 (WhatsApp Support)